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Help & Emergency

Emergency Contacts for Cape Town Parents

Immediate danger

Call Now

Immediate emergency numbers, with direct tap-to-call buttons.

Call Now

Private ambulance and emergency medical response, with road ambulances and air ambulances across South Africa.

Service
Private ambulance
Hours
24 hours

Call Now

Private ambulance and emergency medical response. Tell the call taker what happened, where you are and how many people are involved, and stay on the line until they end the call.

Service
Private ambulance
Hours
24 hours

After-hours Doctors

Phone ahead before travelling to confirm

Southern Suburbs

After-hours Doctors

Rondebosch Main Centre, 65 Main Road, Rondebosch
Hours
Mon–Sat 4–9pm · public holidays 4–9pm; nursing sister Mon–Sat

An after-hours GP inside Vitacare Rustenburg Pharmacy for consultations, prescription renewals, family planning and general screening checks. A doctor is available 4–9pm Mon–Fri, Sat and public holidays, and a nursing sister is available Mon–Sat. Contact to confirm the roster.

City Bowl

Cape Town-wide

After-hours Doctors

Cape Town and surrounds

Hours
Mon–Fri 10am–10pm · Sat & Sun 10am–6pm · public holidays 10–6pm

Panacea sends a DocPrivé doctor to homes and hotels for acute illness, chronic conditions, minor injuries, wound care, IV treatment and palliative care. The doctor can take blood or refer for further investigations when needed. This is not an emergency medical service.

After-hours Doctors

Cape Town and surrounds

Hours
Mon–Fri 6am–11pm · Sat & Sun 6am–9pm

They bring a fully equipped doctor to your home, hotel or office for urgent concerns that do not necessarily need an emergency room. Read more

Phone 087 550 0222 for after-hours help. Overnight in-person call-outs are limited to hotel guests, but telemedicine is available 24 hours.

Several areas

After-hours Doctors

Mediclinic Panorama and Netcare Christiaan Barnard Memorial Hospital
Hours
Mon–Fri 8:30–8pm · Sat & Sun 10–1pm
Booking
Book ahead

They offer specialist after-hours care for children in Cape Town and the surrounding areas. Their team of specialists are available from 8:30am–8pm on weekdays and 10am–1pm on weekends.

The official page also displays shorter reception hours; phone or book ahead before travelling.

After-hours Pharmacies

Phone ahead before travelling to confirm

Southern Suburbs

After-hours Pharmacies

Rondebosch Main Centre, 65 Main Road, Rondebosch
Hours
Mon–Thu & Sat 8am–10pm · Fri 8am–12:45pm & 1:30pm–10pm · Sun 9am–10pm · public holidays 9–10pm

A Rondebosch pharmacy with an after-hours GP service. A doctor is available 4–9pm Mon–Fri, Sat and public holidays, and a nursing sister is available Mon–Sat. The pharmacy itself is open Mon–Sat 8–10pm, with a Fri closure from 12:45–1:30pm; Sun and public holidays 9–10pm.

City Bowl

Northern Suburbs

West Coast

Helderberg

Atlantic Seaboard

After-hours Dentists

Phone ahead before travelling to confirm

Southern Suburbs

City Bowl

Northern Suburbs

Atlantic Seaboard

After-hours Vets

Only a handful of Cape Town vets are staffed through the night, and your own vet will send you to one of these. Phone before you drive, and expect an after-hours surcharge.

Southern Suburbs

Northern Suburbs

A 24-hour animal hospital with a vet on duty on site through the night, every day of the year. It is the only referral practice in the Western Cape with multi-disciplinary specialist care under one roof, so this is where complicated cases are sent.

Service
24-hour animal hospital
Hours
24 hours

A surcharge applies to after-hours and emergency visits.

Winelands

24-hour Emergency Centres

Take the patient to your nearest centre or call 112 or 10177 for an ambulance. Phone ahead if you can, and at a private hospital ask your medical aid what cover applies.

Show

Southern Suburbs

Pinelands

City Bowl & Atlantic

City Bowl

South Peninsula

Athlone & Gatesville

Khayelitsha & Mitchells Plain

Northern Suburbs

West Coast & Blaauwberg

Helderberg

Mental Health & Crisis

Someone can help you, so call. In immediate physical danger, call 112 first.

Child, Family & GBV Safety

Help for children, missing persons and families experiencing violence or abuse.

Child, Family & GBV Safety

Free government crisis counselling and referral support for people experiencing gender-based violence. If there is immediate physical danger, call 112 or 10111 first.

Service
Gender-based violence
Hours
24 hours

You can also send a Please Call Me to *120*7867# or SMS “help” to 31531.

Child, Family & GBV Safety

Rape Crisis Cape Town Trust

Multiple locations

Observatory, Gatesville & Khayelitsha

They offer free, confidential counselling and support for rape survivors and the people close to them. The helpline is answered in English, isiXhosa and Afrikaans, and there are counselling offices in Observatory, Gatesville and Khayelitsha.

Service
Rape & sexual assault support
Hours
24 hours

isiXhosa: 021 361 9085. Afrikaans: 021 633 9229. Counselling at the offices runs weekdays only.

Outdoor Rescue

Specialist sea, wilderness, beach and animal-emergency contacts.

Municipal Faults

City service faults and online service requests. Use Call Now for fires, flooding or danger to life or property.

Mom's Directory

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